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Efficient digital services for after sales and machine operators

Support daily tasks with automated processes and digital services

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QR codes on machines for information and support

The relevant information for each person and role on the spot, simply with digital QR codes

  • Phone Qr Code  Mobile Phone Features Smartphone Qr Code Phone Qr Code  Mobile Phone Features Smartphone Qr Code

    QR codes for all important information

    Generate and provide QR codes for machines quickly and easily

  • Qr Browser Validated  Shopping Qr Code Payment Method Link Matrix Barcode Ticket Scan Validated Qr Browser Validated  Shopping Qr Code Payment Method Link Matrix Barcode Ticket Scan Validated

    Display of the most important information

    A digital nameplate with all relevant information in the background

  • Qr Check Validated  Shopping Qr Code Payment Method Link Matrix Barcode Ticket Scan Validated Qr Check Validated  Shopping Qr Code Payment Method Link Matrix Barcode Ticket Scan Validated

    Direct support via QR code scan

    Provide documents, video and ticket requests directly via the QR code scan

  • A platform for the entire video and ticket support

    A central platform for all machine data and support requests to give machine operators the best possible user experience

  • Video Conference Browser 2 1  Teamwork Video Conference Call Browser App Full Screen Window Female Video Conference Browser 2 1  Teamwork Video Conference Call Browser App Full Screen Window Female

    Request support from any device

    QR code scanning and video + ticket support directly in the browser or app

  • Sheet in Folder Autonoma Text Folders Documents Folder Paper Sheet Doc Sheet in Folder Autonoma Text Folders Documents Folder Paper Sheet Doc

    All important support information in one place

    All machine data, service logbook entries and information in one place

  • Layers Tools  Image Edition Photo Picture Layers Layers Tools  Image Edition Photo Picture Layers

    Specialized service systems in the background (e.g. ticket tools)

    A central interface for customers, relevant integrations for the internal team

  • Incredible reports with all relevant information

    Reports that excite. Functionality meets design to provide the right people with information on productivity, energy consumption and sources of error.

  • Ux UI Layout 2  Design Ux UI User Experience Interface Graphic Window App Website Layout Ux UI Layout 2  Design Ux UI User Experience Interface Graphic Window App Website Layout

    Drag & drop report creator

    Create, configure and directly release reports in seconds

  • Gear Setting  Coding Setting Parameter Control Panel Gear Cog Gear Setting  Coding Setting Parameter Control Panel Gear Cog

    Extensive setting options

    Flexibly set receiver, data interval, transmission interval and time.

  • Media Setting  Software Digital Apps Website Media Resource Video Setting Photo Text HTML Browser Media Setting  Software Digital Apps Website Media Resource Video Setting Photo Text HTML Browser

    Convincing design with many visualizations

    Extensive widget types including an impressive design

  • A dedicated help center with all user instructions

    A help center with instructions on assets (machines, systems) and how to use the platform is directly integrated

  • Ux UI Example  Design Ux UI User Experience Interface Graphic Webpage App Construction Layout Ux UI Example  Design Ux UI User Experience Interface Graphic Webpage App Construction Layout

    A help center in your own corporate identity design

    A central place for all instructions for users of the platform & machines

  • E Book Helpcenter Autonoma Text Audio Ebooks Tablet Doc E Book Helpcenter Autonoma Text Audio Ebooks Tablet Doc

    The user manual directly available

    User instructions for the digital customer platform directly in the help center

  • Copy Doc Helpcenter Autonoma Article Text Writing Doc Document Copy Virtual Reality Copy Doc Helpcenter Autonoma Article Text Writing Doc Document Copy Virtual Reality

    Offer your own instructions for customers

    Offer instructions, animations and much more, incl. access only with login

  • Digital service booklet with digital forms and checklists

    Track all actions and activities relating to the machine and system with the digital service booklet

  • Desktop Checklist Digital Signature Desktop Checklist Digital Signature

    Digital form for all maintenance and servicing processes

    Pen, paper and Excel are a thing of the past with digital forms

  • Mobile Phone Checklist Digital Signature Mobile Phone Checklist Digital Signature

    Checklists, digital signatures and post-processing

    Quickly and easily create a checklist and fill it out on your smartphone and tablet

  • Factory Worker 2  Factory Engineer Production Manufacturing Industry Conveyor Belt Box Worker Female Factory Worker 2  Factory Engineer Production Manufacturing Industry Conveyor Belt Box Worker Female

    Direct assignment to relevant stakeholders

    Assign digital forms & checklists directly to the right machines and roles

  • Proactive help to support with maintenance with tasks and recommendations for action

    Data-driven support at the right time for all maintenance and repair processes

  • Message Notification  Mobile Phone Texting Smartphone Text Message Notification Connectivity Issue Message Notification  Mobile Phone Texting Smartphone Text Message Notification Connectivity Issue

    Proactive notifications, directly to the operator and customer

    Assign tasks for maintenance & servicing and notify proactively

  • Factory Worker 2 Autonoma Factory Engineer Production Manufacturing Industry Conveyor Belt Box Worker Female Factory Worker 2 Autonoma Factory Engineer Production Manufacturing Industry Conveyor Belt Box Worker Female

    Instructions based on status and operating data

    Data from machines and systems are the basis for data-driven instructions

  • Money Line Graph  Business Metaphors Line Graph Chart Growth Economic Money Line Graph  Business Metaphors Line Graph Chart Growth Economic

    Optimized machine operation with clear key figures

    Service book with clear indicators on the health status of machines

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